http://philcooke.com/philip_schoonover/ Change Revolution Tue, 22 May 2012 20:38:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://philcooke.com/philip_schoonover/#comment-4663 Allen Hendrix Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/Philip_Schoonover#comment-4663 <p>I have to say that I don't think these 5 steps will do it. When you compare Circuit City to it's chief rival, Best Buy, they are too far down the path to failure and it seems like a lost cause. Today, Best Buy (BBY - NYSE) sits at $47.72 while Circuit City (CC - NYSE) sits at $5.08. You can look at the 2 year slide of Circuit City stock and see that Mr. Schonover has a long way to go. The five points he makes are a basic model for managment, however radical change will have to occur to for them to see an up swing. The same will be the case for many of our churches. If the numbers show an overall loss during the last 24 months, a complete and hard shift will probably need to occur. I believe that Circuit City is missing a few key elements. Where is extreme customer care on the list? What about giving back to the buyer in ways that speak to appreciation? His fifth point of "staying the course" is very weak. I understand Phil's comment regarding staying with what you have changed for the better. However, I'm a regular shopper of both Best Buy and Circuit City. I look in the ads and visit the stores... probably more than my wife would like. The only thing "new" at CC over the last 18 months is Firedog. BBY already had Geek Squad running at full tilt long before then. I can say that although I shop both stores, I am a "Customer" at Best Buy. For churches on the downward slide how can we go beyond the 5 points of the Circuit City model? I can say that we need to look way beyond those 5 points and talk about serving and making a more positive impact. Schoonover's points look inward for "fixing". I'm not sure he has spent much time stepping out of the store and looking at the faces of the shoppers. Just some thoughts from a Best Buy fan!<br /></p> I have to say that I don't think these 5 steps will do it. When you compare Circuit City to it's chief rival, Best Buy, they are too far down the path to failure and it seems like a lost cause. Today, Best Buy (BBY – NYSE) sits at $47.72 while Circuit City (CC – NYSE) sits at $5.08. You can look at the 2 year slide of Circuit City stock and see that Mr. Schonover has a long way to go. The five points he makes are a basic model for managment, however radical change will have to occur to for them to see an up swing. The same will be the case for many of our churches. If the numbers show an overall loss during the last 24 months, a complete and hard shift will probably need to occur. I believe that Circuit City is missing a few key elements. Where is extreme customer care on the list? What about giving back to the buyer in ways that speak to appreciation? His fifth point of "staying the course" is very weak. I understand Phil's comment regarding staying with what you have changed for the better. However, I'm a regular shopper of both Best Buy and Circuit City. I look in the ads and visit the stores… probably more than my wife would like. The only thing "new" at CC over the last 18 months is Firedog. BBY already had Geek Squad running at full tilt long before then. I can say that although I shop both stores, I am a "Customer" at Best Buy. For churches on the downward slide how can we go beyond the 5 points of the Circuit City model? I can say that we need to look way beyond those 5 points and talk about serving and making a more positive impact. Schoonover's points look inward for "fixing". I'm not sure he has spent much time stepping out of the store and looking at the faces of the shoppers. Just some thoughts from a Best Buy fan!

]]> http://philcooke.com/philip_schoonover/#comment-4664 Phil Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/Philip_Schoonover#comment-4664 I couldn't agree more. Drastic times call for drastic measures. However, the Wall Street Journal pointed out that Circuit City is in this fix because of some long term issues, and some mis-steps by this CEO. But in a brief post, I think these are absolutely critical for churches and non-profits. We have to start somewhere (please) and these are really good places to begin to make real change happen. I couldn’t agree more. Drastic times call for drastic measures. However, the Wall Street Journal pointed out that Circuit City is in this fix because of some long term issues, and some mis-steps by this CEO. But in a brief post, I think these are absolutely critical for churches and non-profits. We have to start somewhere (please) and these are really good places to begin to make real change happen.

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