Episode 23: Crisis Public Relations: What Happens When Things Go Wrong

Download episode 23: Crisis Public Relations: What Happens When Things Go Wrong (35 MB).

Although this podcast episode was originally produced a few years ago, it’s still a good reminder of the importance of handling public relations problems well.  In this episode, I discuss “Crisis PR” – what do you do when something bad happens to your company, non-profit, or religious organization. It’s a short, information packed look at how to respond during a crisis, especially in the digital age. Learn how to respond effectively, and win back the public’s trust.

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This entry was posted on Wednesday, August 29th, 2012 at 12:00 am and is filed under General, Podcast. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

3 Responses to “Episode 23: Crisis Public Relations: What Happens When Things Go Wrong”

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  1. [...] Episode 23: Crisis Public Relations: What Happens When Things Go Wrong « Phil Cooke. Tell Somebody! [...]

  2. Mikel Erdman says:

    Great podcast Phil! I really appreciated the point about addressing a crisis situation head on and not hiding from it. Too often people work harder at avoiding the truth than it would be to take ownership of it and make the situation better. Thanks!

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