Comments on: Crisis PR Lesson with the BP Oil Spill: How NOT to Respond to a Disaster http://philcooke.com/BP_Spill/ Change Revolution Wed, 16 May 2012 19:42:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: xiaoxin http://philcooke.com/BP_Spill/#comment-9639 xiaoxin Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/BP_Spill#comment-9639 <p>Where there is a will,there is a way! I <a href="http://www.uggbootsspeichern.com/" rel="nofollow">ugg schuh</a>  believe! Victory was short-lived, friendship is long! We must learn to treasure!</p> Where there is a will,there is a way! I ugg schuh  believe! Victory was short-lived, friendship is long! We must learn to treasure!

]]> By: Mike Camoin http://philcooke.com/BP_Spill/#comment-9640 Mike Camoin Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/BP_Spill#comment-9640 <p>I'm sorry, yet I cannot help but take this personal as I have family in Lousiana, Alabama and the Emerald Coast of Florida.   Corporations are killing this planet with unprecedented arrogance!</p><p>If BP remotely cared and lived up to their slogan "Beyond Petroleum" they would have cemented the damn thing by day 2 or 3 at the latest -- in respect for those killed at the worksite.  We don't even know their names, or the impact on their families. </p><p>How sad -- it's all about the number of gallons!  Gimme a break!!</p><p>Who are the stakeholders here?  Stand-up and be accountable for such a catastrophe!</p> I’m sorry, yet I cannot help but take this personal as I have family in Lousiana, Alabama and the Emerald Coast of Florida.   Corporations are killing this planet with unprecedented arrogance!

If BP remotely cared and lived up to their slogan “Beyond Petroleum” they would have cemented the damn thing by day 2 or 3 at the latest — in respect for those killed at the worksite.  We don’t even know their names, or the impact on their families. 

How sad — it’s all about the number of gallons!  Gimme a break!!

Who are the stakeholders here?  Stand-up and be accountable for such a catastrophe!

]]> By: Randy http://philcooke.com/BP_Spill/#comment-9641 Randy Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/BP_Spill#comment-9641 I will agree this is a disaster. I think that it is not being handled in the PR department correctly. Being in an oil producing area and familiar with the industryf and processes, I can understand the difficulties they are experiencing. I have seen blow outs and realize that you just can't turn off a switch or twist a lever on a valve to shut it down. Maybe BP should have put a petroleum engineer on the tele to explain to those unfamiliar just what has to be done and what must be factored in while working at depth. Taking a proactive position to inform, not to make excuses, to show the nation just how specialized the recovery of oil is could have helped. The worse thing that could happen is letting the government take over. Who would they hire with the expertise anyway, Halliburton? I will agree this is a disaster. I think that it is not being handled in the PR department correctly. Being in an oil producing area and familiar with the industryf and processes, I can understand the difficulties they are experiencing. I have seen blow outs and realize that you just can’t turn off a switch or twist a lever on a valve to shut it down. Maybe BP should have put a petroleum engineer on the tele to explain to those unfamiliar just what has to be done and what must be factored in while working at depth. Taking a proactive position to inform, not to make excuses, to show the nation just how specialized the recovery of oil is could have helped. The worse thing that could happen is letting the government take over. Who would they hire with the expertise anyway, Halliburton?

]]> By: Steven Fogg http://philcooke.com/BP_Spill/#comment-9642 Steven Fogg Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/BP_Spill#comment-9642 Pretty logos mean nothing if your actions don’t back up what you say. It's the same for churches, especially with PR disasters. We've all seen them. Just like BP many Churches don't walk the talk when disaster strikes, they don't plan ahead, they are slow to respond. It takes years to build a reputation and a moment to lose it. I talk more about more specifically what churches should do to keep their reputation here http://bit.ly/aG7ECy Pretty logos mean nothing if your actions don’t back up what you say.

It’s the same for churches, especially with PR disasters. We’ve all seen them. Just like BP many Churches don’t walk the talk when disaster strikes, they don’t plan ahead, they are slow to respond.

It takes years to build a reputation and a moment to lose it.

I talk more about more specifically what churches should do to keep their reputation here http://bit.ly/aG7ECy

]]> By: Hallie http://philcooke.com/BP_Spill/#comment-9643 Hallie Wed, 30 Nov -0001 00:00:00 +0000 http://philcooke.vintom.com/BP_Spill#comment-9643 As an armchair strategist, I honestly thought they did rather well coming out of the gate. I was, of course, comparing the disaster to the Valdez, which is a textbook epic pr fail. Give BP credit - they showed up and took ownership of the situation. Had they been able to contain the oil quickly, their crisis management would have been adequate. IMHO, the biggest issue is their failure to deliver what they promise - which is a result of poor internal communications. (Can't you just see the executive running down the hall in his dark suit, yelling, "just get me a number!"?) Underpromise and overdeliver is wise counsel. BP has done the opposite, and the longer this problem goes on, the worse they look. As an armchair strategist, I honestly thought they did rather well coming out of the gate. I was, of course, comparing the disaster to the Valdez, which is a textbook epic pr fail.

Give BP credit – they showed up and took ownership of the situation. Had they been able to contain the oil quickly, their crisis management would have been adequate.

IMHO, the biggest issue is their failure to deliver what they promise – which is a result of poor internal communications. (Can’t you just see the executive running down the hall in his dark suit, yelling, “just get me a number!”?)

Underpromise and overdeliver is wise counsel. BP has done the opposite, and the longer this problem goes on, the worse they look.

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